SAILMIND
Privacy Policy
sailmind.net - Public Website
This Privacy Policy explains what personal information SAILMIND collects when you visit our website, why we collect it, how we use it, and what your rights are. We have written this in plain language so it is easy to understand — not just a legal checkbox.
If you have any questions after reading this, contact us at: info@sailmind.net
1. Who We Are
SAILMIND LLC (“SAILMIND”, “we”, “us”, “our”) is a maritime technology company incorporated in Dubai, United Arab Emirates. We build AI-native operational software for ship managers and vessel operators.
Our website at sailmind.net is a public, informational website. It does not require account registration or login. It is the place where people learn about who we are, what we build, and how to get in touch with us.
- Company:
- SAILMIND LLC
- Website:
- sailmind.net
- Privacy Contact:
- info@sailmind.net
- Legal Jurisdiction:
- Dubai International Financial Centre (DIFC), UAE
2. What Information We Collect
Our website is informational. We do not require you to create an account, log in, or provide any information simply to browse the site. We only collect personal information when you choose to interact with us through the following channels:
2.1 Contact Forms
When you submit a message through the contact form on our website, we collect:
- Your full name
- Your professional email address
- Your company name (if provided)
- The content of your message
This information is collected solely so we can respond to your enquiry.
2.2 Demo Request Forms
When you request a product demonstration through our demo request form, we collect:
- Your full name
- Your professional email address
- Your company name
- Your job title or role (if provided)
- Your fleet size or company type (if provided)
- Any additional details you choose to include in the request
This information is used to prepare and schedule your product demonstration and to follow up with you accordingly.
2.3 Information We Do Not Collect
SAILMIND does not collect the following through sailmind.net:
- Cookies or tracking data — we do not use cookies, Google Analytics, or any behavioural tracking tools on this website
- Location data — we do not track your IP address or physical location
- Payment or financial information — there is no e-commerce or payment facility on this website
- Sensitive personal data — we do not ask for health, identity document, or financial information
- Data from minors — this website is intended for maritime industry professionals aged 18 and above
3. How We Use Your Information
We use the information collected through our contact and demo request forms for the following purposes only:
- To respond to your message or enquiry in a timely and professional manner.
- To prepare and schedule a product demonstration based on your request.
- To follow up with you after a demonstration to answer questions or provide additional information.
- To understand the profile of companies and professionals interested in SAILMIND’s products, which helps us improve how we communicate and present our platform.
- To comply with any applicable legal obligations if required by law or a competent authority.
We do not use your information for:
- Unsolicited marketing or mass email campaigns
- Sale or transfer to any third party for commercial purposes
- Automated decision-making or profiling
- Any purpose unrelated to your original submission
4. Legal Basis for Processing
Under applicable data protection principles, SAILMIND processes your personal information on the following legal bases:
Legitimate Interests
When you submit a contact or demo request form, we have a legitimate business interest in responding to your message and progressing the conversation. This interest does not override your rights or expectations when choosing to contact a technology company.
Consent
By submitting a form on our website, you are providing your voluntary consent for SAILMIND to use the information you have submitted for the purpose of that form. You may withdraw this consent at any time by contacting us at info@sailmind.net.
Legal Obligation
In limited circumstances, we may be required to process your data to comply with a legal obligation or a lawful request from a competent authority.
5. How Long We Keep Your Data
We retain personal information collected through our website forms for as long as necessary to fulfil the purpose for which it was collected, subject to the following guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Contact form submissions | 12 months from submission | To allow follow-up and maintain a record of the conversation. |
| Demo request submissions | 24 months from submission or last contact | To manage the commercial relationship and follow up on potential pilots. |
| Data retained for legal obligation | As required by applicable law | Compliance with UAE laws and DIFC regulations. |
At the end of the applicable retention period, your data will be securely deleted or anonymised.
6. Who We Share Your Data With
SAILMIND does not sell your data. We do not share your personal information with third parties for marketing, advertising, or commercial purposes. Period.
The only circumstances in which your information may be accessed by or shared with a third party are:
Internal Team
Relevant members of the SAILMIND team (founders, sales, and technical staff) will access your submission in order to respond to it and prepare for any scheduled demonstration.
Technology Service Providers
We use technology tools to manage our operations. These may include email clients, CRM tools, and website infrastructure providers. These providers act as data processors on our behalf and are only permitted to process your data for the specific purpose of delivering the service to SAILMIND. They are contractually bound to protect your data.
Legal or Regulatory Authorities
If required by law, court order, or a competent regulatory authority in the UAE or DIFC, we may disclose your information to comply with that obligation. We will notify you where we are legally permitted to do so.
7. International Data Transfers
SAILMIND is based in Dubai, UAE. If your personal information is transferred to or stored outside of your home country, it will be handled in accordance with this Privacy Policy and applicable data protection standards.
Our website infrastructure and any data submitted through our forms may be processed and stored on servers located in the UAE and/or India (AWS Mumbai region). We ensure that appropriate safeguards are in place for any such transfers, consistent with the requirements of the DIFC Data Protection Law.
8. Your Rights
You have the following rights in relation to the personal information SAILMIND holds about you. To exercise any of these rights, contact us at info@sailmind.net.
- Right to Access — You may request a copy of the personal information we hold about you.
- Right to Rectification — You may ask us to correct any inaccurate or incomplete information.
- Right to Erasure — You may request that we delete your personal information, subject to any legal retention obligations.
- Right to Restrict Processing — You may ask us to stop using your data in certain circumstances.
- Right to Object — You may object to our processing of your data where it is based on legitimate interests.
- Right to Withdraw Consent — Where processing is based on your consent, you may withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing before withdrawal.
We will respond to all requests within thirty (30) calendar days. In complex cases, we may extend this by a further thirty (30) days and will notify you accordingly.
9. How We Protect Your Data
SAILMIND takes the security of your personal information seriously. We implement the following technical and organisational measures to protect data submitted through this website:
- All data submitted through website forms is transmitted over an encrypted HTTPS connection
- Access to submitted form data is restricted to authorised SAILMIND personnel only
- We do not store payment card or financial credentials on this website or any associated systems
- We regularly review our data handling practices and update them as our technology evolves
- Any third-party tools used to manage form submissions are evaluated for security compliance before use
While we take every reasonable precaution to protect your data, no method of electronic transmission is entirely secure. If you have concerns about how to contact us securely, please email us directly at info@sailmind.net.
10. Third-Party Links
Our website may contain links to third-party websites, platforms, or resources — for example, links to maritime industry organisations, news publications, or social media profiles. These links are provided for your convenience only.
SAILMIND has no control over the content, privacy practices, or security of third-party websites. We are not responsible for their privacy policies or how they handle your data. We strongly recommend reviewing the privacy policy of any third-party website before providing your personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or the way we operate our website. When we make material changes, we will update the “Last Updated” date at the top of this page.
If you have previously submitted a form through our website and we make a significant change to how we use your data, we will endeavour to notify you directly using the contact details you provided. For non-material changes, your continued use of the website constitutes acceptance of the updated Policy.
We recommend checking this page periodically to stay informed.
12. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way SAILMIND handles your personal data, please contact us:
- Company:
- SAILMIND LLC
- Email:
- info@sailmind.net
- Website:
- sailmind.net
We take all privacy enquiries seriously and aim to respond within five (5) business days.